Olivia McShane

Position: First Contact Counselling Navigator | Email: counselling@pipshopeandsupport.org | Tel: 028 3026 6195

Olivia McShane has been a member of the PIPS Hope & Support team from November 2012 as an adminsitrator.  Olivia brings exceptional skills to the role and provides daily support to all staff, management and counselors. Prior to joining the PIPS team, Olivia came from the financial industry and has many years experience working in administration and accounts.

In September 2019, Olivia took on a new role as the first contact counselling navigator for the charity where she provides a single point of access into specialist suicide prevention crisis services and suicide bereavement services.  Olivia works as part of the Counselling team and manages client referrals into PIPS Hope & Support from the outset to completion.  Olivia`s enthusiasm combined with her empathetic approach provides her with the key skills to support our clients.  

In her free time, Olivia likes to spend time with family and friends.